11 years of coaching. Where do you put it all?

Every coach I speak to has the same problem.

Years of knowledge. Frameworks you've refined. Tools you've built for specific clients. Insights that only came after your fifth year, your eighth, your eleventh. All of it sitting in folders, notebooks, and your own head. Nowhere near your clients.

Nancy Hauschildt put it better than I've heard anyone say it. She's an ICF PCC from California with 11 years of coaching experience. At a coach community webinar, she said this about CoachNova unprompted. I'll let her speak for herself below.

The EMCC Global Annual Offsite is in Zagreb on 11 to 13 May. Theme: Beyond the Known. The same question will be in every room: what does the coaching profession actually believe it's here to do, and where does AI fit? Worth knowing that conversation is happening seriously, at the highest level of the profession. CoachNova will be there too. More on that below.

Nancy works with leaders and coaches on presence. Her practice blends CliftonStrengths, neuroscience, and adult development to help leaders find authority that's rooted in who they actually are, not in performance. She's also a Gallup-Certified Strengths Coach and senior ICF Mentor Coach faculty.

She knows what good coaching looks like from the inside out.

At a coach community webinar, she spoke up about CoachNova without being asked.

She talked about turning years of accumulated knowledge, tools, and client insights into one personalised platform. The automated session summaries and action steps. The between-session communication. The admin that disappears. And underneath all of it, a more customised client experience built on everything a coach has learned over a career.

We've put her video on our YouTube channel. Worth watching, especially if you've been sitting with the question of where you stand on all of this.

Watch Nancy's video →

It's a fair question. And the honest answer is that Otter was built for meetings. Not for coaching.

A meeting note-taker captures who said what. That's useful for a project debrief. It's not useful after a session with a leader working through a career transition or a conflict with their board.

CoachNova's note-taker was built specifically for executive and leadership coaching. It doesn't just transcribe. It picks up on the themes, patterns, and commitments that matter in a coaching conversation. The session summary you get back reads like it was written by someone who understands coaching, because it was trained on coaching, not on sales calls or team standups.

One other thing that matters. CoachNova runs on EU-hosted infrastructure. Your session data is never used to train AI models. When you use a generic transcription tool, you might be agreeing to terms that allow your clients' words to become training data. Most coaches haven't read those terms.

Louise is contributing to the EMCC Global Digital and AI Thought Leadership team. EMCC was ahead of most professional bodies when it published its Digital Ethics Guidelines for coaching in July 2023. That early commitment to getting AI guidance right matters. On Day 2 of the Global Annual Offsite in Zagreb, 11 to 13 May, Louise is co-hosting a Lab Session on AI augmented coaching.

How CoachNova thinks about ethics, coach control, and responsible AI is shaped by those conversations.

If you're attending, let me know. I'd love to connect in person.

Two sessions. 120 minutes in total. By the end you'll know exactly how to bring AI into your practice in a way that's grounded, ethical, and genuinely useful for the leaders you work with.